Family Information Service from the Reading Family Information Service - Freephone 0800 328 9148
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The Family Information Service is designed to improve the lives of children and their families.

This is a FREE and impartial service provided on behalf of Reading Borough Council. The Family Information Service provides information for families with children and young people up to the age of 19, either directly through our extensive database of providers or referrals on to specialist sources of support.

The Reading Family Information Service (FIS) is moving...

From 1 August 2013, the Family Information Service is moving to Reading Borough Council. The service will remain the same and we will continue to provide a telephone service, supported by the FIS website and the online childcare directory, providing a guide to local and national services for parents, carers, children & young people and professionals working with families in Reading.

How to contact us:

From Thursday 1 August the Family Information Service (FIS) contact details are as follows:

We are the only official organisation that holds Ofsted registered childcare provider information in Reading (e.g. childminders, day nurseries, pre-schools, after school clubs, breakfast clubs, holiday clubs, creches), which is updated daily onto our system.

  Click for the Family Information Service Page

Or use our FREE and impartial childcare and family information search to find the information you need.

Our free service provides the most up to date information for families ensuring that the information they receive is always for currently registered providers, eliminating any possibility of details of providers suspended or resigned (who are no longer Ofsted registered) being sent to them.

Click for the Reading Family Information Directory Search

The information in the Childcare and Family Information Search has been collected from the providers therefore Reading Family Information Service cannot accept responsibility for the accuracy of this information and recommends that parents and carers check with providers regarding Disclosure and Barring Service checks (previously known as CRBs) and Office for Standards in Education, Children's Services and Skills (OFSTED) registration.

Information collected by us is used solely for the Family Information Service in Reading.


  FIS News:

Neighbouring Family Information Services

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Launch of National Careers Service

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Contact a Family Press release: launches first SEN National Advice Service

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New Frequently Asked Questions section added

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Social Networking: Keeping Your Kids Safe Online

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